Frequently Asked Questions

Settlewell is an AI-powered platform that helps people navigate Canadian immigration. It provides personalized pathway matching, CRS score optimization, document tracking, and step-by-step guidance throughout the immigration process. Settlewell is not a law firm and does not provide legal advice.

Anyone exploring or going through Canadian immigration — whether from abroad or already in Canada. Whether you're exploring Express Entry, transitioning from a work permit, or navigating family sponsorship, Settlewell helps you understand your options and stay organized.

No. Settlewell provides guidance and tools to help you understand your options and stay organized. For legal advice, always consult a licensed Regulated Canadian Immigration Consultant (RCIC) or immigration lawyer.

The Explorer plan is free forever. The Navigator plan is $29/mo and the Settler plan is $59/mo. Annual billing saves up to 38%. See the pricing page for full details and plan comparisons.

Express Entry (Federal Skilled Worker, Canadian Experience Class, Federal Skilled Trades), Provincial Nominee Programs (PNP), Family Sponsorship, Study Permits, Work Permits, and more. Coverage spans all 13 provinces and territories.

Our AI is trained on official Canadian immigration data. It answers questions about your specific situation, suggests next steps, and helps you understand requirements. It is not a substitute for legal advice.

Yes. The document tracker helps you organize all required documents with deadline alerts and status tracking, so nothing falls through the cracks.

Yes. All data is stored in Canada, encrypted in transit and at rest. We follow PIPEDA guidelines and take your privacy seriously. See our Privacy Policy for full details.

Yes. Cancel anytime from your account settings. There are no cancellation fees.

The Explorer plan is free forever — no credit card required. Paid plans may offer trial periods; check the pricing page for current offers.

We accept major credit cards including Visa, Mastercard, and American Express. All payments are processed securely.